Document
Privacy Policy
Last updated: [TODO: publication date].
1. Personal data operator
The operator of the personal data processed on this website and in related services (the WhatsApp assistant and the request form) is ИП «__________», БИН: 000000000000000, registered as a sole proprietor (IP) in the Republic of Kazakhstan. Contact details for personal data inquiries: hello@zerekai.com, +7 700 000 00 00.
2. What data we collect
- Name, phone number and company name: when you fill out the request form on the website.
- Message content: when you contact the WhatsApp assistant (the demo or a client’s live project).
- Technical data about website visits (pages, device, approximate location based on IP): through analytics tools.
3. Purposes of processing
- To contact you about your request and conduct a free assessment.
- To prepare a commercial proposal and conclude a contract.
- To improve the demo assistant and the website content.
4. Where the data is stored
Data collected through the website form and the demo assistant is stored on a server physically located in the Republic of Kazakhstan [TODO: specify the hosting provider once selected]. We do not store client data on foreign servers without separate consent and disclosure in this document.
5. Disclosure to third parties and cross-border transfer
For the demo assistant to work, some messages are technically transferred to the language model provider (OpenAI and/or Anthropic), whose servers are located outside Kazakhstan. This is a cross-border transfer of personal data. We aim to send the model only the minimum necessary amount of data and do not transfer data such as IIN (individual identification number), document numbers or payment details. By continuing the conversation with the assistant, you consent to such transfer to the extent necessary to receive a response.
Data may also be processed by the following services: the website and server hosting provider [TODO], the WhatsApp Business API provider [TODO], and web analytics services (Google Analytics, Yandex.Metrica).
6. Retention period
We keep request and conversation data no longer than necessary to provide the service and to meet the requirements of accounting and tax legislation [TODO: specify the exact period agreed with the accountant].
7. Your rights
- Request information about what data we hold about you.
- Require us to correct inaccurate data.
- Withdraw your consent to processing and request deletion of your data, unless this conflicts with record-keeping requirements.
To exercise these rights, write to hello@zerekai.com.
8. Security
We limit access to client data to the people who need it for their work and use secure communication channels when transferring data to third parties.
9. Changes to this policy
We may update this document as legislation or our services change. The current version is always available on this page.